Avatar will not save

I don't have an Xbox but I have been using Live to connect to Age of Empires Online. When I go to create an avatar, the site tells me that my avatar can't be saved at this time, and when I snap a picture for my gamerpic, it tells me a gamerpic can't be saved at this time, either. I also frequently encounter strange error messages when I click 'My Account' at the top of the page. I get the, "Uh oh... that shouldn't have happened" screen, but with no error code provided. I am using the latest edition of Firefox, so I don't understand these errors.

What is going on here?

 

Question Info


Last updated July 5, 2018 Views 13 Applies to: