Avatar Marketplace error message

Hi,

I transferred my account to Brazil at the beginning of the year. Everything seems to be working fine, except for the avatar marketplace, which keeps giving me this "there was a problem changing your avatar's clothes. Status code 80004005" error message.

As a result, I dont have access to all the items I previously bought from the marketplace, as well as not being able to buy most new content.

Anybody else have this problem? How do I fix it?

Thanx,

Maxwell Kipman

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

80004005 - error code I comes up with support.microsoft.com/.../974929

Have you tried taking the box else where to see if this would fix your problem.

You might have to call support or wait till the bug works its way out of the system (By the KB date its been 2 yrs but never know if its still going around.)

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Thanx, bro. I havent tried that, no. I'm not so sure it's an internet access thing, unless it's a whole "IP addresses in Brazil" thing.

The problem with using the marketplace on the website is that I cant see all the stuff I bought on here, so it still kinda sucks. We'll see, though.

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I'm not sure about that error code, but if you are having issues update your Avatar items, you can try to delete all the Avatar Editor files and restart the program.

 

  1. System Settings
  2. Memory
  3. Select your storage device
  4. Games
  5. Avatar Editor
  6. Delete the Marketplace file
  7. Restart console
  8. Restart Avatar Editor 

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