Avatar Issues

I am not seeing my avatar on my windows 8 phone

 

Question Info


Last updated July 5, 2018 Views 11 Applies to:

Make sure you have the right account setup on your phone. You can check this under Settings > Emails+accounts. It will be based off the set for the Microsoft Account (MSA). As long as that email is correctly tied to your Gamertag, it should sync up. If it's correct but not showing up, try long-pressing the MSA and tapping sync. Another option might be refreshing the Games hub section on your phone.

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If the MSA is incorrect... the only way to change it is a hard reset of the phone.

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You have to make sure your settings are set correctly i also find it easy to.use my smartglass app

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