Auto renewal

Hey guys, I want to turn off the auto renewal option... The problem is that every time I try to turn it off it sends me to a page telling me they want to help with security... and since I forgot/cant access my email used for this I account I cant do anything at all before the deadline on the 28th. So my question is, can I delete my profile from my Xbox and not be charged? I cant delete my account here because I cant access my email. So I want to delete the profile from the xbox completely. will I still get charged then?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Deleting your account from your Xbox won't stop auto-renewal because the account will still be on the Xbox servers. If you can't turn it off via the website, you will need to contact support and have them turn it off for yo. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us

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