Auto Renewal Error

Every time I try to turn off auto renewal on my account I get an error message. Any help/suggestions?

 

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Last updated July 5, 2018 Views 0 Applies to:

The easy workaround is to contact Xbox Support, they're capable of turning it off for you. What type of error message do you get when you try to change it on xbox.com?

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Hi there, can you specify what the error message is?

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Thanks, I'll just end up calling. The message was in bold red and said "An error occured cancelling automatic renewal."

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Best of luck!

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