Auto-Renew: How to Turn Off? I'm new, so idk how -.-'

ok, im new and a bit stupid with Xbox LIVE, and idk how to change my setting from "Auto-Renew: On" to off. I bought the $1 gold offer and i want to set auto-renew to off. When I go to the menu to change it I go to the credit card menu, and it won't let me click the auto-renew button. I only have 28 days so plz help! thanx

-Snakeeyesraw

 

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Last updated July 5, 2018 Views 2 Applies to:

@Vixie, the option is available in a few areas, but for the majority of LIve users it has to be done by phone.

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That's unusal because I can do it via my xbox.com next to where it says: Auto Renew: ON... i just press the change button and switch it off.

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You have to call in to Microsoft to turn off the Auto-Renew. That is the only way I know of.

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