auto renew help

How can they charge me with auto renew off?

I was charged may 16th for 1 month live. but my expired date is still for the may 27th.

was waiting for it to expire so i can remove my credit card.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

if autorenewal was off before.

are you sure it was a renewal not a purchase of a dlc?

 

your best bet is to goto https://billing.microsoft.com or your purchase history on account management for exactly what the transactions was

further questions can be answered by calling xbox billing support

 

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Your Renewal date and billing date are different. e.g. Your month Renewed on the 18th today. Your billing date is the 17th. Yesterday. It will wait till the 17th of June to bill. So between the today and the 17th of June you stop renewal. It will still take the money on the billing date.

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