auto generated tag created when account exists

I'm using games app for windows 8. Trying to signin with my account and one keeps auto generating instead of using the gamertag I have.

Tried deleting the app and all data, no dice. Please help!


Question Info

Last updated July 5, 2018 Views 1 Applies to:

Is your account on your Xbox?  If so go to Settings -> Account -> Account Security and look carefully at the Microsoft Account to make sure you didn't make a typo.  If it's correct then contact support, your account is broken.

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