Audio sounds "canned" when playing video, but fine in games

I've been having this audio problem since I brought home my XB1. I have it connected via HDMI to my Panasonic vsx920 surround receiver, and all is fine in games. Sound is fine, surround is fine, no problems.

But as soon as I play video content - Amazon Lovefilm, Netflix, Game trailers on Xbox Store, the audio sounds horrible. Like I'm inside an empty can or something, really bad stereo (only 2 speakers go active) and no bass whatsoever.

Any ideas?  Tried tinkering with pretty much any setting I can think of.

 

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Last updated July 4, 2018 Views 0 Applies to:

You haven't turned on the beta 5.1 support have you?

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I'm having a related problem. My games, Xbox Music etc... sound fine. However, when using Xbox Video, Netflix etc... I can't hear any voices. I can hear background noises and music, but no voices.

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