Audio problem whilst using HDMI cable

Hey guys,

today i turned on my xbox 360 as i usually do, to find that it had been set back onto the lowest graphics setting, making my screen very pixelated, after fixing this problem i realised that there was no sound what so ever coming through the tv. I have tried playing a game to see if it was just on the dashboard that i had no sound but i have no sound what so ever. I can however speak and hear others through my xbox standard microphone. 

I have tried using a different HDMI cable and it did not work, it was the same problem, my tv is not on mute, and i have re downloaded the most recent update but nothing seems to work. I have also come to the conclusion that its not my tv because i can still here sound when watching tv programmes whilst using the same HDMI slot and using the same HDMI cable.

The only thing which did get my audio going was the standard 3 prong cable which comes standard with the xbox 360 console. I was then able to hear everything as usual but the graphics suffered greatly, playing battlefield 3 i could hardly see anything!!

PLEASE HELP ME!! GETTING WITHDRAWAL SYMPTOMS ALREADY! ;)

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hi there,

Sorry to hear about your problem. The xbox itself has audio settings which must be correct for your combination of TV and HDMI cable. Try and find these settings in the settings menu on the dashboard and make sure that they are correct. This link may have some other helpful information for you: support.xbox.com/.../audio-video

Regards,

Finn500

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thanks for the reply, i did look on that web page earlier today as suggested by someone else, however there are only 3 options available to be changed and i have tried all of them and none of them have been sucessful in reuniting me with the sound of bullets flying through the air, or any sounds for that matter.

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Ah ok. Are you sure that your Xbox is not connected to your TV through some sort of AV system?

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it is simply one HDMI cable going from the console to the single port in my tv.

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i do have to change the tv onto an AV channel if that helps? (not the best at these types of things sorry)

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FIXED!! i needed to disable display discovery!

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That's great :)

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