Yea pretty much. I sat on hold with Microsoft for 2 hrs and when they finally checked my account and all that noticed my service wasn't sending anything to them and then asked if I had comcast. I said yes and they told me they received dozens of calls from
people mostly on the east coast that are having this experience. It's all comcast fault I wanna play frwaking bf4 already. Been waiting all day
No, I'm still unable to login, reset all of my equipment, etc... Comcast is such a joke. Double XP weekend and here i am with no xbox live. FML lol. It would be nice if call of duty would credit comcast users with the lost hours in double XP.