Attempt no.2 at posting a request for help with a 250gb problem.....

 

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Last updated July 4, 2018 Views 10 Applies to:

Hello forum helpers sorry for repeating a post not quite sure why my 1st post was blank but any way I bought a 4gb s in january & the 250gb HD a month later, everything has been great until 2 days ago when i installed mass effect 2. Disc 1 installed no probs but disc 2 gets to 90% & then the console reboots, I tried this twice with the same result & after browsing the forum I cleared the cache on both the 4gb & 250gb. Today I tried once more but the console then got stuck in a reboot loop, I once more browsed the forum & decided to remove the 250gb & the console then worked fine. Now I know that the 250gb is obviously the problem & before I go at spend more money on another 250gb is their anything I can do or try to fix it?

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I believe HDD's have a 90 day warranty but it may be longer, I would suggest phoning support as soon as you can OP and clarifying this. As long as it is still under warranty they should be able to help you.

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Where did you buy the hard drive from?  As for that 90 day warranty, that's nonsense, it doesn't apply for the United Kingdom where our consumer laws are much better than the U.S.

Under UK consumer law, it is the seller that is the first person you should contact regarding your possibly faulty hard drive.  If you bought a cheap drive from eBay, you may have a bigger problem.

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yeah it was an import from china, Its an official product that cost 1/2 the price as what it does in the uk. Ive sent an email & were see what happens if not then ill just pop into game on saturday & buy another one. Thanks to you both for the help....

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Obsessive I did not know he was in the UK did I, so its not nonsense is it?.
Get your facts straight before shooting people down.

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[quote user="GreyPilgrim"]

Obsessive I did not know he was in the UK did I, so its not nonsense is it?.
Get your facts straight before shooting people down.

[/quote]

I'm sorry if my response was misconstrued as a put down, it certainly was not meant too sound like that, if you interpreted it as that then I can only apologise.

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