AT&T/xbox.com issues

I've got a quick question about any known issues with AT&T as an ISP. Since sometime this past August I can't get to any website that has xbox in the URL. I'm at work currently & don't know what our ISP is other than it's not AT&T. When I try to go to xbox live on my laptop it won't connect, I can connect from any PC/laptop as long as it's not an AT&T connection. Is there any known way to resolve this? AT&T says it's an xbox/microsoft issue & xbox/microsoft says it's an AT&T issue. Anybody else have this issue & what can be done to resolve it?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

That's pretty odd. Can you describe your network connection a bit for us? Are you going through a router, or via a mobile broadband wireless adapter? If you have the ability to open ports on your firewall, you might check and see if the ports used by Xbox LIVE are open: support.xbox.com/.../network-ports-used-xbox-live

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