Hi, I am trying to change the email address associated to my Xbox live account. My account currently uses my partners email address because for reasons I can't recall the GT of a former friend is currently associated with my email address. I tried to download
the friends profile on my Xbox but I get a can't download at this time error. Is there a way I can have this GT deleted or removed from my email address so that I can move my GT to the correct address Thanks in advance
Hi thanks for your response. I have already tried the above but the problem is I can't log in using the GT that I need to remove from my email address. I have tried to download the GT so that I could do what you suggested but it doesn't work. I don't think
the GT has been used in years. Could this be the reason I can't access the GT?
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3) If that fails, contact Support and provide them with the Console ID number from
Settings | System | Console Settings | System Info (it's on the 2nd line) and the reference number from the email sent to you in Step 2, and submit a UE Request.