Asking for Email

I turned on Xbox like I usually do, but it asked me to login. I pressed my character and it said 'Signing In' then asked me to input Email and Password. I typed it correct about five times, but it continued to tell me I was wrong.

Later on it stopped that then said: "Sorry, there was a problem. Please try again later. Code: 80151011"

It now just keeps doing the above error message. I'm connected fine after a successful test, tried reseting router and plugging on. Unsure what to do.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi,

My name is Nathan, And I am from the Ambassador Program.

please could I suggest that you change your password for your Microsoft Account, and try again

While you do this, I will find out what the error code means that you have provided to us.

Thanks for posting on these forums, and I will get back to you with further Information

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello Tomert1,

I suggest you clear your system cache.

http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/clear-system-cache

If that does not work try deleting your profile , and then recovering.

http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/profile-move-delete

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.