Asking for deleted Parent Account

I keep trying to sign into my account on Live, and it keeps asking for a parent email address which was deleted. I can't do anything, because any solution requires the email to be active. Help?


Question Info

Last updated July 5, 2018 Views 5 Applies to:

Hey there Vicroist!

Check out our ToU FAQ for tips on things you can try.

If none of those work for you and you're still unable to access the parental account, I suggest using the Contact Us page to set up a support call with an account specialist. The wait is a little long at the moment but they'll be able to assist as soon as possible. =) 

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