Any solution?

I'm having the same issue.  My son has an xbox 360 with an offline profile.  I'm trying to convert that to a live account.  I tried signing up for the live account from the console and was unable to continue because of the age restriction.  So I went online and eventually figured out how to create a child live account (an unnecessarily cumbersome process).  I then logged back into the console with my son's profile and tried to sign in to the live account.  That just takes me back to the profiles screen.  So I logged into the profile again and tried to sign up for xbox live.  I was able to complete the sign up process but received an error about the email address being associated with an existing account.  So, does anyone know the exact steps I need to follow to convert my under-13 son's offline profile to an xbox live profile.  This really shouldn't be so difficult.

 

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Last updated July 4, 2018 Views 0 Applies to: