We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Got mine, just over a week ago, set it all up. Works perfect but went to wipe it the other day and it had a concentrated light over it as the light was on. The black shiney surface above the disc drive is scratched to hell! £430 console that scratches
this easily? Couldn't believe when I found so many the same. Have ordered an advanced replacement. I'd also like to ask does anyone else find ghosts doesn't always load? Asks if you own it even when disc is in?
Hey there Macky! Let's see what we can do to get things sorted.
As far as the scratch goes, I suggest using the
Contact Us page to set up a support call with a repair specialist to speak with them about your options.
For the Ghosts issue, do you know of anyone (a friend or family member perhaps) that has a copy of Ghosts that wouldn't mind letting you try their disc with your console? If so, that will let us see if the issue lies with your copy of Ghosts
or somewhere else.
We'll be standing by to hear back from you! ^_^
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.