Another Noob Having Trouble Connecting to Live...Please Help...

I bought a gold membership on Xbox.com before I set up my console for it.

My console will not allow me to sign in, only to sign up.

I am auto signed in on startup to my free account.  I tried to activate Netflix and it asked me to sign up, so i did.

When I enter my password a message comes up saying that my email address is associated with another gamer tag, so

I looked for a gamer tag on my Xbox with no luck.  How do I fix this? 

Thank You.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

To use the Gamertag you created on xbox.com you need to download it to your console.  This support article explains exactly how to do that http://support.microsoft.com/kb/907333

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We also have a simple guide to recovering your profile here on the forums, whichever is better for you! forums.xbox.com/.../37357.aspx

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