ANGRY-billing

it keeps auto renewing on my credit card, i tried removing it, it said it couldnt do it at this time.

when i purchased gold it didnt say anything about renewal.

PLEASE HELP.

 

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Last updated July 4, 2018 Views 1 Applies to:

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call 1800-4MY-XBOX for them to cancel renewal. That's what i did. For some reason, Canadian regions aren't able to disable the renewal online.

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You will need to call up xbox support and have them turn off auto renewal. A pain in the ***.

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18004MYXBox, only takes a few minutes.

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worest customer service experience ever to cancal auto billing. My bank card of a bank I cancalled weas autobilled and CHARGED! Now I have a $84 xboxlive fee, and a $37 insuffucuent funds fee for an acount I don't even use anymore! Thanks XBOX,u really pissed me off today.

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Automatic Renewal should be abolished and made illegal...:-)

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Tru3 Gam3r I can understand your frustration but you have to watch your langage on the forums.  Call xbox support back and see if you can talk to a supervisor about your problem.

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Jeez!  Wish MS would cease acting like a bank.  That's why I don't use a credit card for anything online.  Heck, I don't even own a cell phone.

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Seems like fitness clubs that keep charging you for memberships after you've cancelled.  With regards to the big corps, mistakes do happen.  Too much.  Too big.  What everone else said:  You've gotta call xbox manually and get them to cancel.

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Your actually allowed to cancel auto renewal on the site now

support.xbox.com/.../home

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i have cancled xbox maNY TIMES BUT COMES BAK

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