Amex Issues

I've been having issues adding my American Express as a payment option.

Amex is available in the drop-down list, but every time I add my info, I get a message in red below the credit card number field, telling me its not a valid number.

It's an American Express Corporate Card.

It has 15 digits on the front, but an additional 3 digits on the back (total of 18).

I've tried both combinations, and it always tells me it's wrong.

Has anyone else had a similar issue?

 

Question Info


Last updated July 4, 2018 Views 17 Applies to:

Credit Cards are usually 16 digits, so that may be a problem. The three digits on back are a security code used often in online purchases.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Try calling support.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

for amex, the security code is four digits on the front, so i'm not sure what's with the extra three on the back....

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

you use the number excluding the 4 that isn't part of the number

(not in the same row)

the security code is in the back is the last 3 digits that is in the back

thats the one you must use for xbox

i had to do the same for netflix

 i think the 4 digit code is more for internal amex cause only amex has ever asked me for that code

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.