Ambassador Problem

HI I'm an ambassador and it's been great been doing it a couple days, and today I signed in to messanger and it shows the ambassador bot offline which I'm guessing shouldn't happen.

 

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Last updated July 5, 2018 Views 3 Applies to:

Try to delete the ambassador bot and then ask  the friendship

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The Ambassador bot appears offline from time to time to update things here and there, it should come back online momentarily.

Do not attempt to remove the bot before talking to official XBOX Support staff or XBOXAmbassadors via the XBOX Ambassadors Support forum. 

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yeah mine is offline to which bot are you assigned too?

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They were doing some maintenance today I believe.  Give it some time and you will be good to go.

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can somebody help me i added the bot after 4 days of waiting for it to add me and now 1 week later its saying its offline and never has been online for me please help

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Hi there, james. I'd be happy to help you out with this matter. How long ago were you accepted into the program? Is this the gamertag you used to apply to the Ambassador program?

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hey thanks for the quick reply sorry got days mixed up there.... i was accepted to the program on the 28th august and yes it was with this gamertag...

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Thanks, james0618. Did you recently change your Windows LIVE ID or gamertag?

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no i havent changed anything... is there a problem ?

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I'm looking into this presently, james0618. I'll follow up with you via a private message when I have more information. Thanks!

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