always disconnects!

because of the apartment that i live in, I have to run my computer and xbox and anything else i want to connect online to a cumbersome, difficult set top box that runs everything, because that is the apartment chain's "free net in ever room" hook. but this thing is pain! because it requires a user name and password everytime, i have to keep that in xbox settings. i have to keep a 2nd MAC address too because the only way to sign in is thru the box and web browser.

i cant keep my computer an xbox running online at the same time, what can i do to fix it? i cant wait until i can move out of here someday

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Also try deleting and redownloading your profile (Delete Profile Only, not Profile and Items): This can sometimes cut down on random disconnections from the service: support.xbox.com/.../profile-move-delete

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there Kenomac! Sorry to hear you are having these frustrating connecting issues. Please give this a try:

support.xbox.com/.../performance

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.