All of our profiles were deleted.

My 360 recently did an update and when I went to start it up after the update I found that all of my families profiles were deleted. Is there anything I can do to recover the profiles?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hello there,

If they are all Gamertags (online profiles) you can simply re-download them:

support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console

Let us know how you get on.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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