All of a sudden i cant connect?

Hi, Today all of a sudden i can not connect to xbox live. When i test connection it says that it is not connected to the router, and does not seem to find an IP adress or anything in that section. 

What Country/State/Province do you live in? Australia, Melbourne.
Modem brand & model number: Belkin Surf Modem router
Router brand & model number: Same as above
Network Connection Type: Wireless/Wired Wireless connection, Black N adapter
If Wireless, what type of encryption are you using? AES?
Things you have tried: I have tried resetting my router and xbox.
Is UPnP Enabled? Yes/no/Unknown UPnP is enabled
Is NAT Type Open? My nat type usually is open, though i cannot connect to check
Any Error Codes you encounter: Just the "cannot connect to xbox live"
What type of internet do you have? Cable/DSL/T1/3G?  DSL
Who is your ISP(Internet Service Provider)? DODO
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

"Test Failed: There's a problem with your connection. Select more info for a description of the problem and how you can fix it"

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

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