After email hacking, and temp. closing of account...

Ok so I called Xbox Support and the support lady (Don't remember her name >.<) said she got it all filed. But she suggested to make it so no one can log into my Xbox live while your investigation team did their thing. I know exactly who hacked me and after legal threats he gave my email back. Sadly I didn't get my YouTube back yet but thats not the case.

 

 

Anways! I was wondering if I could get that lock off? I'm not sure if this is the forum to do so but I was told to come here for faster support.

 

My gamertag is iSnarpy.

 

Thanks!

Jaden.

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

please contact Xbox support by phone

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Once an Unauthorized Access Investigation is opened you must wait until it is completed before you get access to your account. The investigation can take from 7-30 days to complete.

To avoid future instances of account theft I suggest you read and practice Account security for Xbox LIVE.

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