Adult email address... i dont have the password for it. Help?

I dont know the password to my email address used as the adult... I now cannot change any of my settings, which i want to.. My load up screen is now gone to child stuff and all stuff to do with kinect..? I dont even have kinect?

im 16 and this adult account stuff is really annoying and a waste of time, can i remove this??

i pressed the wrong button and converted my settings to family, i wanted to see what it would change if i change homepage from standard to family.. and now it isn't let me change it back.. I dont know the adult account password.. That email is no longer in use anymore anyway.. what can i do?

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

If you are 16 you should not have an adult account as you are still considered a child until the age of 18.  Get the adult who created the account to help you with your problem.

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Ahhh.. well the email account is no longer is used...

Im the only user of the xbox, and i dont have any need for child things..

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Well, sorry to hear you no longer have need of child things.  However, the fact remains that you will not be able to get a resolution to your problem until you reach 18.

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Any password reset must be done through windows live. Just go to any windows live log-in page, and then choose "I forgot my password" and follow the steps there. If that doesn't work, then choose the customer support option on the password reset page(s).

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If the account was setup as a family you will need the Adult to promote the child account, but like Onyx said it does not matter b/c your still 16 on xbl. There is no work around.

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