Adding Xbox Live Gold failed? Please help!

My friend just got his xbox, and he suppost to get 1 free month of gold membership, but he didn't.

The thing is, I ordered just the same, but I got 1 free month of gold membership without any problems.

Anyone knows the problem?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Was the xbox purchased used? Xbox's only come with 3, 1 month free trials and if they are used up, there's no way to get the free trial on that console. Another thing would be if he signed up, and selected "Upgrade Now" versus selecting "Upgrade Later" during the signup process, I don't believe it would offer the free trial.

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One thing GronTron didn't cover: the 1 month trial is only offered to new accounts created on the console. So if your friend already had an account, such as creating it on Xbox.com, there's no way to get a free month for that profile.


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Is the xbox was used, or someone had it before him, chances are they used up all of the free 1 months on the xbox.

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