adding old gamertag to new account

Hi all this has me stumped wonder if anybody out there has a solution i have recently upgraded to xbox 1 and unfortunately couldn't retrieve gamertag email details so set up a new one.. Since then i have managed to retrieve old gamertag now... Can i add old gamertag to new account without losing my 12mnths subscription on new live account 😌
 

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Last updated July 4, 2018 Views 169 Applies to:

Hello, I apologize, but are you wanting to transfer your gold subscription to another account?  If so, please reach out to Xbox Phone Support. They will ask you a few question and be able to cancle your gold membership and send the redeem code to your email.

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