adding Microsoft points

for some reason it wont let me add any points it says "This credit card is not valid" but it is and I am putting everything in right so why does it keep doing this

 

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Last updated July 5, 2018 Views 0 Applies to:

Are you trying to purchase via your xbox or xbox.com ? .

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You may be suspended from purchasing anything from that credit card.

You need to call 1800-4My-Xbox to see if you have any unpayed bills or payments.

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Hey there! Are you getting this error when trying to add the credit card, or when you try purchasing with it? Have you tried using other payment methods on your account?

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