Adding a account to my family pack

I've been trying to add a account to my gold family pack I've got 2 slots available and I've also downloaded the gamer tag I wanted on my family and it says quack ax 58 is in the family but there was a problem adding them to your gold family pack try adding them again later Until you add them to your gold family pack quakes 58 will not have access to any gold family pack features Is there anything I've done wrong and is here away round this?
 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Hello. Sorry to hear about your problems adding an additional gamer profile to your Family Plan.

I would suggest contacting Xbox Support over the phone and have them manually add the gamertag and/or attempt to resolve the issue with you being unable to add the profile.

You can contact Xbox Support here: support.xbox.com/.../contact-us

Good luck.

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