Added two security proofs, still cannot join peoples games/party

So this morning I got a message from Xbox Live saying I needed to create two security proofs to make my account more secure. So i made the two security proofs, except I STILL can't join my friends game or party or anything. But it still says I'm signed into Live. I just can't join any games. Anyone have similar problems or can offer any insight?

 

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Last updated July 5, 2018 Views 3 Applies to:

You could have multiple issues. What happens when you do Settings | System | Network | Wired (or the name of your WiFi SSID) | Test Xbox Live Connection ??

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I can connect to Xbox live. I can see all my friends online, it just won't allow me to join their games or parties.

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Some NAT problems are subtle and don't appear in the Test Xbox Live Connection test. Most likely there's a port blocked or misdirected away from your Xbox, in your router, modem, or at your ISP.

 

Since the Xbox 360 uses different ports than PCs & Macs ordinarily use, you can't see the effect of a port blockage except on the Xbox, for the NAT problem is really the blockage or misdirection of ports.

 

A sequential power cycle is the first step in clearing a port problem, and the order and timing of the steps is important to success:

 

1) turn off the Xbox then

2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).

3) unplug power from the modem.

4) Wait at least 30 secs then replug the modem/gateway power.

5) Wait 'til the light on the front of the modem/gateway which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.

6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Turn on the Xbox.  For more background on Ports, see whatismyipaddress.com/port

 

If the problem persists, please send us the info we need from forums.xbox.com/.../155724.aspx so we may work on this further.

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Please let us know if this does not work.

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