Add Security?

Hi a couple of days ago the xbox told me i have to add sercuity to my xbox so i type in my xbox live email and password and they are correct but then it tells me. Your password is incorrect or the email does not have xbox live those 2 our false. I brought 3 months gold like a couple of weeks ago and its getting wasted i need help because my gold is getting wasted

 

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Last updated July 4, 2018 Views 6 Applies to:

you can check this url for recover your Microsoft account password : support.xbox.com/.../forgot-microsoft-account-password

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i change my password already

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0) If any of these steps to do on a PC or Mac shows you a message about a Blocked Account, please follow the onscreen instructions to Unblock it.

1) Go to http://account.live.com and sign in then go to Edit Security Info. Is all data there up to date? (If not, please update it).

2) Go to http://xbox.com/accounts to click on Billing Contact Information at low left and sign in. Is all data there up to date? (If not, please update it).

3) Go to http://commerce.microsoft.com and sign in then review the payment info. If there's an out-of-date card or PayPal account, please add a new payment method then delete the old one.

4) Back to the console; can you sign in there now?

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