Activated x2 10 euro Gift Cards and got 0 euros

I just Got x2  10 euro gift cards , i activated them and i got literaly nothing

checked on my recent purchases  and i found this :

[View:https://fbcdn-sphotos-f-a.akamaihd.net/hphotos-ak-xat1/t31.0-8/11270708_430969210409393_5553134660999741410_o.jpg:550:0]

Whats the problem ? 

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Did you buy the correct regional giftcards?

All giftcards are region locked

Meaning you cannot buy uk or french giftcards and use them in a german account for example

So if you buy uk points it can only be redeemed on an uk account

You can check your balance at commerce.microsoft.com

Keep in mind currency does not transfer between regions

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