Achievements Reset

Hello,

My achievements have been reset from my xbox 360 games once I recovered my gamertag onto my xbox one.  I have been talking to Elle B from Xbox Live Chat and was referred here.

When I look on xbox.com under the achievements tab, all games show 0/1000.  However when I click on the game it shows which were unlocked and timestamps for those if I were online at the time of unlocking.

Could you guys help me get my Gamerscore back to normal?  Currently they only reflect the xbox one games I have played.  I have been a member for over 7 years and worked very hard for these.

Thanks,

Andy.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:
Answer

Hey there, ToiTleTiPPiN! Unfortunately, if your gamerscore was reset, it's unlikely to be reversed. If you are unable to submit a Case Review, you will need to post up in the Xbox 360 Account Suspensions & Console Bans forums for further assistance. Since this isn't a support thread that we are able to assist you with and you have to go through the Enforcement team, I will be locking this down. Thanks for understanding!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.