Achievements Reset


My achievements have been reset from my xbox 360 games once I recovered my gamertag onto my xbox one.  I have been talking to Elle B from Xbox Live Chat and was referred here.

When I look on under the achievements tab, all games show 0/1000.  However when I click on the game it shows which were unlocked and timestamps for those if I were online at the time of unlocking.

Could you guys help me get my Gamerscore back to normal?  Currently they only reflect the xbox one games I have played.  I have been a member for over 7 years and worked very hard for these.




Question Info

Last updated July 5, 2018 Views 2 Applies to:

Hey there, ToiTleTiPPiN! Unfortunately, if your gamerscore was reset, it's unlikely to be reversed. If you are unable to submit a Case Review, you will need to post up in the Xbox 360 Account Suspensions & Console Bans forums for further assistance. Since this isn't a support thread that we are able to assist you with and you have to go through the Enforcement team, I will be locking this down. Thanks for understanding!

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