I have a problem with my achievements syncing on two games. Goat Simulator for Xbox one - only one achievement hasn't updated. The achievement is Try Hard (Find all 30 trophies in Goatsville). I have met the requirements but the achievment is still under "locked" in the Achievement app. I am waiting 24 hours hoping that it will update on its own.
Jetpack Joyride is the other game. It is on my surface 2 RT. - I 100% the game. After doing all this I signed into xbox live. None of the progress synced to my account and it says I have 0% progress. This happened back in October, so waiting isn't the problem.
A customer support worker took a reference number and directed me to this page where a moderator could help me and put the achievements on my account.
(All this is especially annoying since I recently sprained my ankle and can't do much else than play Xbox.)