Achievements not unlocking for about a month now.. help?

Just wondering if anyone else had had issues where their achievements weren't unlocking?
its been going on for me for about a month now, i can unlock them on my 360 but not my xbone.. any game i play no achievements are unlocking, ive waited longer than 72 hours, made sure i was connected to xbl, looked at the achievement and it doesn't say 'done, unlocking...' and also completed the tasks but nothing is unlocking :( anything would be helpful at this point haha.

 

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Last updated July 4, 2018 Views 4 Applies to:
Answer

I've seen a few other people with this issue, and they had to do a factory reset of their console. If you do this, you will have to reinstall all games and apps, so if possible, I'd recommend moving everything to an external hard drive

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