Achievement app not loading

The achievement app on my X1 isn't working - it crashes every time with the "something went wrong" error message. Is this issue related to the current XBL outages?

I've also noticed that trying to view achievements on xbox.com doesn't work for me either, as the website returns the "it appears you've found a glitch in the system" error page.

Can anyone help / advise on this please?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey Osirian08,

I'm sorry to hear about the issue. Apologies for any inconveniences this may have caused as this most likely was related to the service alert we had up yesterday on our service status page. If you're currently still getting this issue, please feel free to post back and let us know. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.