I want to cancel my gold account, is there anyway of doing it without calling xbox. I can not stand calling in, after you wait for an eternity to get help, they usually are of no help. I am extremely unhappy with microsoft, first NXE, then the lame forum update and now the dash board on live. They have made using my 360 more of an inconveince than it is fun, I have completely converted back to my PS3. I also need to cancel my hotmail account, but I cant because I used it for my 360 and they do not allow you to change or cancel a hotmail account that is tied to a active gold account..any help



Question Info

Last updated July 5, 2018 Views 0 Applies to:

if you want to cancel immediately you need to call support

if you mean stop autorenewal

goto my account

Automatic Renewal: Off(Change)

click change

this will stop renewal charges

however this does not cancel an account your account exists in cloud forever


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.