Account was hacked

How to i contact M$?

I got an email about 6:45pm telling me i had just brought 2000 MS points. So i ran to my console and indeed i had 2000 points attached to my account. I removed payment options from the console but now i just need to find out how to get refunded my money?

Please get back to me asap


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Call "MS" not 'M$' at 1-800-4my-Xbox. Tell them that your account had a points purchase that you are not aware of. They will ask you several questions to isolate if this was unauthorized Access or if someone else (at your residence) simply purchased the points on your console.

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