Account was banned while it was in possession of a hacker

HELLO, my account Arg Wreck , was hacked and my email was compromised and i no longer had access to it, i few weeks went by and i eventually got access to my email. i than went to my xbox  and put in the new email and password i made and tried to recover my account, only to be greeted with a banning, the person who took my account was a nasty person, it said i was banned for harassment wish i would never do i have a good rep and everything and was really kind and friendly to every one i played/interacted with. i changed all my emails and passwords and blocked all contac with the person i thought did it please help me i had so much invested into this account. i had also been charged almost $400 on my credit card when the account was out of my possession including a few game purchases and a gamer tag change, my gamer tag was "Arg Wreck" but it was changed to "IGotSuppaBandz" and the email was [MOD REMOVED] but i changed it to [MOD REMOVED] after it was hacked to prevent the hacker form getting in it and regaining access Please help me with this, Thanks for your time have a good day

Sincerely, 

Arg Wreck 

 

Question Info


Last updated July 5, 2018 Views 9 Applies to:

You will need to contact Microsoft directly and let him know fraudulent charges on that account

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