Account update? Help.

Ok, so back around 2 Months or so, i put in a credit card in my account, and after doing so, i used it to put points, gold ect. 

But recently, (this happened about 2 weeks ago) My account keeps saying "Your credit card info needs to be updated" so i update it, but after i put down every single info exactly the way it is on the credit card, it says "please enter the information specifically as it is on the credit card" At first i thought it was the credit card, but it has not expired yet, and my account says gold but it wont let me play anything online. Can someone help me out?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

I don't use my credit card on line, bad things happen. It's not hard to go to the store and buy a membership/ points.

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i have the same problem, no idea how to deal with it though

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Well it could be a glitch so the best thing to do is call xbox support.

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I might actually try contacting your Credit Card company and first checking with them that all the information they have for you on file is correct, then calling 1-800-4MY-XBOX and checking to make sure that both sets of information match up. Credit Cards can be sketchy when it comes to precise information.

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Thanks for helping, ill try these out as soon as i can.

Just a friendly saying.

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