So these two users, [GTs REMOVED] threatened to hack my account today. It was during a match-made game on Halo Reach (http://www.bungie.net/stats/reach/gamestats.aspx?gameid=625488333&player=Kalyx%20triaD%20360).
Idle threats are idle, of course, but in the event that they make good on their word: I need to know support staff sees this. So when I contact them about any modification of my account I can assure that a report was documented both on their GT and in the forums. I had a friend who had his account hacked and to my shock and disappointment support staff did not give it back to him - even after giving all manner of verification and proof. I've been a user for years, I'm very invested in my account (the second since XBL's inception) and I'd hate to lose it due to criminal activity and weak support.