Account Tenure

So recently after the dashboard update I noticed my years on xbox went from 4 to 3 (When you look at your profile by your gamertag on the right it says a #).. and this really doesn't make sense considering my first achievement from GTA 4 when I got xbox live is 8/18/2008.

Is there anyway that microsoft can fix this for me or did I just lose a year? lol 


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Hi there. This has happened in the past to a many number of people. Try clearing your update cache and then sign out and back into xbox LIVE. If this does not fix the problem, delete and recover your profile. :)

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