Account Suspension

Hello,

I am writing this because my account has been banned permanently.  I posted on the suspension forum yesterday and have not received any response yet.  Apparently my suspension is for Marketplace Theft.  The suspension forum has a sticky at the top that says they will not give out any information regarding this type of suspension.  My question is;  How can I find out what exactly lead to my suspension?  I don't know what has caused this and would like to find out.  If my account was hacked or used by someone to play games that I have not purchased, I would like to find out and report it.  Is this a case in which I would be able to get the ban lifted?  How would I go about doing that?

Thanks

 

Question Info


Last updated July 5, 2018 Views 53 Applies to:

Hey mate, you will need to wait for a response to your thread in the Suspension forums.

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I got an email stating that my forum post was deleted and there was a link that took me to the sticky referring to marketplace theft.  If they will not answer my questions regarding this issue then how am I supposed to resolve it?

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I suggest reading this then... forums.xbox.com/.../62589.aspx

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Yes, I have read that post.  My issue is that I have no idea what caused me to receive this ban.  If there was some action that occurred on my account, without my knowledge, shouldn't I be allowed to find out the details and turn in an unauthorized use claim?

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If you feel your account has been compromised by another user, you need to call 1800-4My-Xbox to open an Unauthorized Access Investigation.

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Sounds like you were using methods to obtain free DLC, Arcade and Games on Demand titles. The Non-JTAG method is bannable and you were caught. Quit playing stupid please.

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I'm not playing stupid.  I am just trying to figure out what happened with my account.  Thanks Colton, I called and got an Unauthorized Access claim started.

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So you're going to claim that you were hacked? Won't work bud. They rightfully banned a thief. Deal with it.

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Hey I received a communication ban without an appeal I was cursing through messages when I got the 14 day ban but it was a joke and the ones who reported me did it in a joking Manor not expecting me to actually get banned. I would love if my accounts communication ban could be removed and I can get back to playing with my friends and enjoying my xbox that I payed 400 dollars for. Hopefully you understand and thank you for reading this. My gamer tag is RO Wubbles

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