Account Suspension. Double check case review!

My account was suspended for "trying to obtain unauthorized refunds." I have just gotten out of a chat with a support agent. He reviewed my account and informed me that there are no sign of any unauthorized refunds on the account. And he advised me that he left notes on my account stating what may have caused a confusion. My case number is [Mod Removed]. Please double check this. He informed me that he is 100% positive that this suspension was a mistake and will be withdrawn. Thank you. 


CASE NUMBER: [Mod Removed]

 

Question Info


Last updated July 4, 2018 Views 27 Applies to:
Answer

You would need to go to http://enforcement.xbox.com to submit a case review.

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