Account Suspended

Im not sure if this is second time ive posted this so apologies if i have.

 

My gamertag is pimmy131 and its comin up my account has been suspended because i have wrong payment details on there.  Ive purchased a 3 month membership and it is now allowing me to use the code on there to renew my membership.  Can anyone help with this please?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Go to billing.microsoft.com and pay off your balance first. No you can't use your pre paid card to pay off the balance either.

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You can alternatively call up phone support in your region. support.xbox.com/.../contact-us.aspx

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