Account suspended

Today i just signed on xbox live and it says my account has been suspended until 12/31/9999,I received an email from microsoft and the reason was:

  • Duplication of item purchase history
  • Attempted Microsoft Points fraud
  • Illegitimate acquisition of redemption codes
I have not downloaded any games illegitimately and i have not had microsoft points in a long time,my account has been compromised because all of the games i have are legitimate.
 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

If you believe your account was compromised, you would need to call support. They will work with the enforcement team and if it was found that what happened occurred when you were compromised the enforcement team then you should get your account back.

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