account suspended i dont know why?

My GamerTag is: m4t3u4j3
Email: *** Email address is removed for privacy ***

case number 1161698144 and 1161653363

I only buy original disks and my Xbox is not changed ... this is a MICROSOFT error, please release my profile does not breach the clauses of microsoft 
please reviewmy case I have over 15 games and 1800 Microsoft point and i have 2 games pre-order for September ... 
i dont know why this is called "AnteriorGuide82" If I'm in another of my accounts and the gamertag is "mateuaje" email: *** Email address is removed for privacy *** ... 
please review my case

I am very disappointed MICROSOFT
 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

You need to post here - forums.xbox.com/.../2194.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

tranks !! i will post in that URL

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.