Account suspended by request - question about achievements.

So my account was accessed, I contacted MS, filed a Unauthorized access, etc.  That's all cool, no complaints, although I'm not liking the 45-50-60 day waits people are seeing here.  Anyways, I can still access my account on my xbox.  I just can't sign into live since the account is temporarily locked.

My question is, can I still earn AND KEEP achievements at this time?  Or at the end of the investigation, when the account is unlocked, will I have to go through a system like 'recover your gamertag' that will make me lose all activity since the last time I had it?  Again, my account was accessed and I ALREADY recovered it to my console.  I just don't know what to expect after the investigation regarding recovery.

P.S. - I posted this in the 14 - My LIVE account was suspended  section, and it never posted.  Aparently the person who reviews them assumed it was an invalid question for that section of the forums.

 

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Last updated July 4, 2018 Views 1 Applies to:

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You will want to contact support via phone to ask this. support.xbox.com/.../contact-us

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